![]() “From the beginning, we’ve been inviting people into that story, and for the factory we wanted to do it 10-fold,” he says. Guests will enter the factory through the scoop shop in the front, get their ice creams, then move on to the factory in the back where all the machinery is visible through glass walls, just like in the original Prospect Heights shop, where people would line up for the freshest churned ice cream that they could see Smith making in the glass-walled kitchen. “ is tapped out, it can’t make enough ice cream for a single other shop, so we were really struggling to keep up,” says Smith.
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